Returns & Exchanges
Shipping costs are non refundable if your item has already shipped.
-You have 30 calendar days to return an item from the date you received it.
-To be eligible for a return, your item must be unused and in the same condition that you received it.
-customer is responsible for the return shipping cost.
-Once your item is received you will receive the credit within a certain amount of days, depending on your card issuer's policies.
-Please send your exchange with note of new size to:
101 Broadway Suite 408 Brooklyn NY 11249
-Once your item is received, we will send out your requested size.
-If your order has already shipped before a return is requested, shipping costs will not be refunded.
-If you do not pay your customs fees and your order comes back to us, the item will be refunded, but the shipping can not.
-Due to the pandemics impact on USPS, mbj offers Route Shipping Insurance at checkout. If you decide to opt out of the shipping insurance, mbj is no longer responsible for replacing any lost/stolen packages. PLEASE get the shipping protection, mail is wild right now, and we want everyone to be able to receive their orders.